Some examples of how The Organisers have helped our clients:
Find violin lessons for a ten-year-old girl
The Client: A family relocating from China
The Brief: The child was already playing to a high standard and her family wanted her to continue with her tuition after their relocation to the UK.
The Outcome: The Organisers found a violin teacher close to the little girl's London day school. The parents are pleased with her progress.
Chaperone child to and from monthly medical appointments…student concierge
The Client: South American family based in the UK. Parents travelling a lot for work
The Brief: It is essential the child, who has a medical condition, is seen by a London specialist once a month. Pick him up from the school where he is a weekly boarder, drive him to his appointment and talk to the doctor on the parent’s behalf. Take the child to lunch or supper before returning him to school. Prepare a written report for the parents within 12 hours of the appointment.
The Outcome: The child continues to see his specialist and his health is stable. The Organisers provide the family with student concierge services, which recently included buying new bed linen for school which exactly matches his favourite set at home.
Distressed student rescued from airport…student concierge services
The Client: German family who contacted us when their teenage child’s flight from the UK was cancelled at the last minute.
The Brief: Get to the airport and, using a photo sent by text, find child who has been told to wait by the information gate. Ring parents to confirm contact has been made and drive child to a family friend 40 miles away. In the morning, pick up child and ensure he catches a flight home.
The Outcome: The student was tired and distressed, but calmed down when he was offered a hot chocolate. He got home 24 hours later than expected, but was in good spirits.
Emergency A-level tuition arranged…student concierge
The Client: A worried mother based overseas whose daughter had failed two of her A-level mock exams.
The Brief: Find a tutor to work with the student on both the tricky subjects. Follow up their references and DBS check. Meet with the tutor to check they are a good match with the student. Arrange contract and monitor the student’s progress.
The Outcome: The student passed four A-levels with high grades and achieved her dream of studying chemistry at university.
Country home prepared for a long weekend’s entertaining…concierge services
The Client: American family with homes in London and the Cotswolds
The Brief: Prepare the country house for the family’s arrival. Deep clean to be carried out. Temporary staff, including a butler and chef to be vetted and appointed. A bunch of the client's favourite flowers to be displayed in the home. Gardens tidied and housekeeper ready for action. Fridge and bar filled. Children on exeat to be met from the train station and chaperoned until their parents’ arrival.
The Outcome: The family and their guests had a wonderful weekend. The Organisers now hold keys to both the family’s homes.
University place for international client
The Client: A well-known family from Saudi Arabia
The Brief: To find a university place for a teenager to study engineering. University shortlist to be compiled, interview coaching arranged and all application forms to be filed correctly and on time.
The Outcome: The student was offered a place at a top university – his first choice. The Organisers arrange occasional one-on-one motivational coaching when his course work gets on top of him.
Student with special educational needs…student concierge services
The Client: Indian family with homes in Mumbai, New York and London
The Brief: The child is partially blind and her parents want an extra level of security when she is travelling between her school and their homes to ease her anxiety. Ensure the child and her luggage are taken to and met from the airport. Cars to be booked and all documentation to be double-checked before travel.
The Outcome: With The Organisers’ support, the child made 8 international flights in her first year at school in the UK. She is now much more confident, but still relies heavily on the team she calls ‘My Organisers’!
British child in need of guardian and host family
The Client: Family living in Qatar
The Brief: Arrange a short-list of guardians and host families for a 8-year-old boy. Help the family make the right matches for their son and arrange all contracts. Visit the child at the host family’s home to check he has settled in.
The Outcome: Shortlist compiled and London interviews with candidates arranged. After the parents made their choices, contracts were drawn up. The family now use The Organisers student concierge service to bridge the gap between them and his guardian.
Tutors for children for relocation
The Client: Finance company, moving family
The Brief: Interview and install two tutors for four children moving to USA for several months. Security check and reference check them, plus manage all contracts, payments, visas and logistics.
The Outcome: We shortlisted and interviewed many tutors, found two with appropriate skill-set and well matched to the needs for the four children. Purchased and installed any necessary items including ‘school equipment’ for the tutors and for the schoolroom. Also arranged for piano and piano teacher in new country. Client employed us for move to different country 8 months later.
Enable a place for a Russian student
The Client: Russian family, student at UK state secondary school, moving to Independent sixth form college
The Brief: Ensure 15-year-old pupil gained choice of places at highly competitive sixth form colleges
The Outcome: An education consultant from The Organisers arranged for pupil to take educational assessment to find out their ability. Sixth form colleges shortlisted according to client’s brief, with performance reports provided to family. We interviewed and placed two different tutors for the pupil, plus arranged daily tutoring timetable to ensure pupil was prepared for exams. Colleges applied for and enrolled for examinations. Pupil received offers for places at two significant Independent sixth form colleges – client thrilled.
School places for international relocation
The Client: International CEO of media company relocating to London
The Brief: To secure places for two children in over-subscribed top London Independent day schools, find a prime rental property in London and set up home and hire a live-in nanny and daily housekeeper.
The Outcome: The children were tested for suitability for various schools. The Organisers shortlisted and provided all details to the family about the schools and their strengths and weaknesses. They were then enrolled into their choices of top private schools and we liaised with their American schools for examinations and entry. Once places were achieved, even the school uniform and supplies were purchased. We also secured a fabulous London property for the family, as well as recruited suitable household staff. The family are settled into their new home with their new staff and the children have started their new schools.
UK boarding school children… concierge and student services
The Client: International family, children at UK boarding school and summer courses
The Brief: All school paperwork to be dealt with plus family liaison. Arrange for the children and all luggage to be transported as required. Prepare the house for family visits on exeats, including having it cleaned and making sure the fridge is stocked.
The Outcome: The family arranged a contract with The Organisers student concierge service and is secure in the knowledge their children have a hotline to experts who will look after their needs in the UK and closely work with the family. They liaised regularly with the schools and the families, including arranging summer school courses and smaller issues like taking the children to the orthodontist and arranging cars and travel for all the family.
Surprise 18th birthday party… concierge services
The Client: International family
The Brief: Open London home and prepare it for the family's secret visit. Arrange an 18th birthday party for 200 people at the house. Must haves: a bucking bronco machine and fully staffed cocktail bar.
The Outcome: The client's daughter was thrilled with her surprise party and it all went off without a hitch.
Call +44 (0)20 7078 7554 or contact us to talk to one of The Organisers.